Eligibility Worker (Full-Time)

  • Assists, researches, and follows up regarding questions, concerns, and feedback received from Emergency Assistance Program (EAP) participants, vendors (i.e. landlords and utility companies) and other community partners in a timely, courteous, and professional manner.
  • Processes and maintains applications for short-term financial assistance payments, including the completion of applications.
  • Conducts face-to-face intake interviews with potential applicants for financial assistance payment, and make a recommendation of determination for eligibility based upon applicable grant and program guidelines.


  • Bachelor’s Degree in Education, Psychology, Human Services or a related field, and six (6) months of progressive job-related experience in the Human Services environment.
    • An exception may be made for the above-mentioned educational requirements, on an individual case-by-case basis, if a candidate meets the following combination of required minimum education & experience: HS diploma or equivalent and two (2) years of progressive job-related experience where knowledge and abilities have been demonstrated, preferably in the Human Services environment.
  • Extensive working knowledge of computer programs including but not limited to Microsoft Word, Excel, PowerPoint and other database operational software.
  • Current TB Clearance.

Location: 2100 N. Nimitz Hwy, Honolulu, HI 96819

EOE AA M/F/Vet/Disability

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