Lead Customer Service Specialist (Full Time)

To perform a variety of administrative tasks and dispatching support, related to the Bilingual Access Line. To comply with company code of ethics, confidentiality practices, HIPAA, safety and all other policies and procedures.  



  • Two (2) years of progressive job-related experience where knowledge and abilities have been demonstrated, preferably in the Human Services environment.
  • Extensive working knowledge of computer programs including but not limited to Microsoft Word and Excel, Power Point and other database operational software.
  • Ability to work directly and collaboratively with diverse persons and programs found in a multi-faceted agency and community.
  • Ability to organize, direct, reviews and evaluate activities and volunteers.
  • Effective Communication skills (listening, speaking and writing).
  • Detail oriented and ability to multi-task.
  • Valid Driver’s license and willingness to use properly insured vehicle.

Preferred Qualifications:

  • BA in social sciences or related field preferred

Location: 2100 N. Nimitz Hwy Honolulu, HI 96819

EOE AA M/F/Vet/Disability

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