Lead Customer Service Specialist (Full Time)

To perform a variety of administrative tasks and dispatching support, related to the Bilingual Access Line. To comply with company code of ethics, confidentiality practices, HIPAA, safety and all other policies and procedures.  

 

Qualifications:

  • Two (2) years of progressive job-related experience where knowledge and abilities have been demonstrated, preferably in the Human Services environment.
  • Extensive working knowledge of computer programs including but not limited to Microsoft Word and Excel, Power Point and other database operational software.
  • Ability to work directly and collaboratively with diverse persons and programs found in a multi-faceted agency and community.
  • Ability to organize, direct, reviews and evaluate activities and volunteers.
  • Effective Communication skills (listening, speaking and writing).
  • Detail oriented and ability to multi-task.
  • Valid Driver’s license and willingness to use properly insured vehicle.

Preferred Qualifications:

  • BA in social sciences or related field preferred

Location: 2100 N. Nimitz Hwy Honolulu, HI 96819

EOE AA M/F/Vet/Disability

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