Increasing Access to Services for Limited English Proficient Populations


On Aug. 11, 2000, President Clinton signed Executive Order 13166 to improve access to benefits and services for people with Limited English Proficiency (LEP). Since then, local, state and federal governments have spent considerable time and training to improve access to services. Many organizations in the private sector have also done their parts to update […]

Interpretation and Translation Services Available Through BAL

Zhanna Conrad

The Bilingual Access Line (BAL) is an incredible resource that Helping Hands Hawaii provides to the community. BAL offers the services of highly skilled language experts who interpret and translate in a variety of settings. Services can be requested for medical, legal, insurance, education, government or any other field requiring language interpretation in-person or over […]

Helping people communicate

Candy Choi photo - FL MORRIS - Honolulu Star Bulletin

An August 30, 2004, “Hawaii at Work” interview conducted by Star-Bulletin reporter Mark Coleman features Bilingual Access Line Interpreter, Candy Choi. Click here to read the interview.