Increasing Access to Services for Limited English Proficient Populations


On Aug. 11, 2000, President Clinton signed Executive Order 13166 to improve access to benefits and services for people with Limited English Proficiency (LEP). Since then, local, state and federal governments have spent considerable time and training to improve access to services. Many organizations in the private sector have also done their parts to update […]

Free Spoken Interpretation and Written Translation Services for Non-Profits

Nina, Dr. Lee and Client

Our Bilingual Access Line (BAL) will offer free spoken interpretation and written translation services to non-profit organizations in Hawaii for all requests completed by Oct. 1, 2016. BAL services are available in 20 primary languages on site or over the phone ­24 hours a day, 7 days a week. BAL also provides referrals to 90 […]